• binarytobis@lemmy.world
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    1 day ago

    I’m gonna have to turn to hunting down forum posts

    The real strength of Linux is you can go on the forums and get a flood of enthusiastic help from people who know what they’re talking about, no matter how basic the problem. Every Microsoft help thread I’ve seen is fifty people saying “I have this exact problem!” and one rep saying “This is a known problem. Thread closed.”

    • Buddahriffic@lemmy.world
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      8 hours ago

      Don’t forget the first response that always gives the steps to solve a simpler version of that issue, almost like the responses are being copy/pasted from a guide by people who barely understand anything about it themselves.

      Plus these days the number of solutions that refer to some setting that no longer exists in the location it did at the time the solution was written.

      Meanwhile on Linux, I haven’t even had to search as much for solutions. Yesterday I installed a new desktop that I’ve never used before (KDE-Plasma) and was quickly able to figure out the changes I wanted to make because it’s designed to be discoverable and obvious. Whereas I’d say that Windows seems designed to make people either feel tempted to pay for a solution or give up and just do it the way MS wants.