cm0002@libretechni.ca to Programmer Humor@programming.devEnglish · 14 days agoEmpathylemmy.mlimagemessage-square3linkfedilinkarrow-up1338arrow-down11cross-posted to: programmerhumor@lemmy.ml
arrow-up1337arrow-down1imageEmpathylemmy.mlcm0002@libretechni.ca to Programmer Humor@programming.devEnglish · 14 days agomessage-square3linkfedilinkcross-posted to: programmerhumor@lemmy.ml
minus-squareSundray@lemmus.orglinkfedilinkEnglisharrow-up32·14 days agoWhen I did phone support they really did emphasize the fact that end users needed to vent in order to feel satisfied with the solution. Techs who rushed to the solution got bad survey scores.
When I did phone support they really did emphasize the fact that end users needed to vent in order to feel satisfied with the solution. Techs who rushed to the solution got bad survey scores.