

And they are no better than answering machines for customer service. Sure, they can answer basic questions, but so can the automated phone systems.
This is what drives nuts the most about it. We had so many incredibly efficient, purpose-built tools using the same technologies (machine learning and neural networks) and we threw them away in favor of wildly inefficient, general-purpose LLMs that can’t do a single thing right. All because of marketing hype convincing billionaires they won’t need to pay people anymore.
Megacorp business model is incompatible with every industry, it’s entirely based on what is the absolute bare minimum that will still make money. Absolutely no passion in the work, no interest in quality, and no care for the people getting trampled to make it.