I also ask “what have you tried so far” mostly because too many times I get into troubleshooting and then discover that they’ve created a new problem while doing their own troubleshooting. (Like one time they plugged in a second cable between two switches - good god was that hard to troubleshoot remotely)

For me, it’s the right OS for the job. I use Linux for servers, Windows for gaming/work, and MacOS for gaming/personal. However, Linux Gaming is definitely coming along partly thanks to Proton (Valve).