Statement: https://www.mastercard.com/us/en/news-and-trends/press/2025/august/clarifying-recent-headlines-on-gaming-content.html

Mastercard has not evaluated any game or required restrictions of any activity on game creator sites and platforms, contrary to media reports and allegations.

Our payment network follows standards based on the rule of law. Put simply, we allow all lawful purchases on our network. At the same time, we require merchants to have appropriate controls to ensure Mastercard cards cannot be used for unlawful purchases, including illegal adult content.

Media contact

Seth Eisen

seth.eisen@mastercard.com

  • HalfSalesman@lemmy.world
    link
    fedilink
    English
    arrow-up
    24
    ·
    2 months ago

    More people should watch this:

    The Secret War To Censor The Internet

    The CC companies have religious morons contained within their executives but they’re mainly being puppeted by outside religious evangelical organizations with a long history of wanting to destroy all sex work or erotica art.

  • MonkderVierte@lemmy.zip
    link
    fedilink
    English
    arrow-up
    21
    ·
    2 months ago

    They are a fucking payment processor; the only brand that matters is reliability and confidency, which they damaged now.

    • phx@lemmy.ca
      link
      fedilink
      English
      arrow-up
      8
      ·
      2 months ago

      They’re not talking about with Steam customers though, but rather with the religious idiots who have decided to crusade against porn, feel emboldened by recent age-ID bills and are now pursuing the “MasterCard funds filth” angle.

      I’m kinda wondering what the ratio of anti-porn religious knobs is you gamers. There’s a lot of religious folk but many of them also enjoy porn so …

      • shani66@ani.social
        link
        fedilink
        English
        arrow-up
        2
        ·
        2 months ago

        There are less puritans than gooners, if a corpo is backing the puritans is because that corpo is ran by one of those demons.

  • acosmichippo@lemmy.world
    link
    fedilink
    English
    arrow-up
    17
    arrow-down
    2
    ·
    2 months ago

    so this is a game of telephone between activists, payment cards, payment processors, and vendors.

    Also TIL mastercard HQ is located in Purchase, NY.

    • Catoblepas@piefed.blahaj.zone
      link
      fedilink
      English
      arrow-up
      18
      ·
      2 months ago

      My view is that Valve is the most likely to be honest about who is responsible here, both because they’re not responsible for this shit show no matter what the answer is and because they have a monetary interest in restarting sales.

      • orclev@lemmy.world
        link
        fedilink
        English
        arrow-up
        11
        ·
        edit-2
        2 months ago

        Valves statement also matches with the claims of Itch.io, Stripe, and what Collective Shout themselves have claimed. So we’ve got two different claims, on one side are Visa and Mastercard, and on the other we’ve got literally everyone else. I feel pretty confident about which one is a load of bullshit.

        It’s also worth noting that Visa and Mastercard are playing semantic games with their statements. Nobody ever claimed they were “refusing legal transactions”, rather what they’re doing is threatening to stop working with any business that doesn’t implement censorship that they’re happy with. It’s a subtle but important difference and they’ve never denied that’s what they’re doing.

        Edit: rereading Mastercards statement they are claiming they don’t restrict how businesses operate (although they do weasel around a little bit about illegal content), although Visa still hasn’t denied that. They may also be playing games with that statement because porn is illegal in some countries that Mastercard operates in so they may be trying to claim porn is an illegal transaction despite businesses not selling it in the countries it’s illegal in.

        Edit 2: It just occurred to me this could also be about the UK and some US states new (and horrible) porn ID laws. I’m not aware of Valve doing anything to implement the strict age verification those laws are requiring for sites that distribute porn, and Visa/Mastercard could be trying to argue that without that in place any porn games Valve sells are “illegal transactions”. In theory Steam does have age gating, but it’s the same “are you over 18?” easily bypassed check that porn sites have always used.

        • Log in | Sign up@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          edit-2
          2 months ago

          Isn’t owning a credit card age gating anyway? I don’t think you can legally own a credit card in the UK.
          (Edit: Oops I mean until you’re 18.)

          • Bytemeister@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 months ago

            Credit card, yes, but a debit card that can be used for online transactions? I had one at 13. My mom had to co-sign for it, but I got one when I setup an account to deposit my paper route checks.

        • Baron Von J@lemmy.world
          link
          fedilink
          English
          arrow-up
          0
          ·
          edit-2
          2 months ago

          Are the payment processors saying Visa"MC told them to not process payments for this content? Or are they just citing a section of the agreement when being asked why they’re telling retailers to take down this content?

          • orclev@lemmy.world
            link
            fedilink
            English
            arrow-up
            0
            ·
            2 months ago

            Nobody on any side has cited any sections of any agreement specifically. The closest we’ve got is the statement from Stripe who is the payment processor who recently had to turn down business with a womens sexual education charity (despite spending months trying to get to an agreement) and the reason they cited was contractual obligations with banking networks including Visa and Mastercard. They stated they want to be able to process payments for porn companies, and that they’re exploring other options, but they couldn’t at this time.

            • Zorque@lemmy.world
              link
              fedilink
              English
              arrow-up
              2
              ·
              2 months ago

              From an article posted yesterday

              “Mastercard did not communicate with Valve directly, despite our request to do so,” Valve’s statement sent over email to Kotaku reads. “Mastercard communicated with payment processors and their acquiring banks. Payment processors communicated this with Valve, and we replied by outlining Steam’s policy since 2018 of attempting to distribute games that are legal for distribution. Payment processors rejected this, and specifically cited Mastercard’s Rule 5.12.7 and risk to the Mastercard brand.

            • Microw@piefed.zip
              link
              fedilink
              English
              arrow-up
              1
              ·
              2 months ago

              Sounds like Visa and Mastercard have clauses in their contracts that they don’t even care about themselves, but payment processors like Stripe are bound to then

      • brachiosaurus@mander.xyz
        link
        fedilink
        English
        arrow-up
        0
        arrow-down
        1
        ·
        2 months ago

        both because they’re not responsible for this shit show

        Nobody is forcing them to use mastercard and visa services

        • shani66@ani.social
          link
          fedilink
          English
          arrow-up
          1
          ·
          2 months ago

          they could and should fight this, Amazon did and they came out on top, but that doesn’t mean it isn’t the payment processors fault.

    • cley_faye@lemmy.world
      link
      fedilink
      English
      arrow-up
      6
      ·
      2 months ago

      Their condition (both via and mastercard) include stuff which, when you read it attentively, boils down to “we only prevent illegal things. And stuff we deem bad.”.

      It’s not even a game of telephone or anything, they have their conditions that says “yes we did” and their PR that says “we probably didn’t”. They could be playing alone and still losing this one.

    • Passerby6497@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      2 months ago

      A game of telephone involves the message changing from each person. In this case, everyone but Visa/MC are blaming Visa/MC (valve, game stores, and collective shout).

      It’s more like a game of calvinball, only Calvin is claiming the rule they made up doesn’t exist

  • Gloria@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    11
    ·
    2 months ago

    American Payment Processors really need more competition. They can not be trusted to act in a free market sense and not drift into a chaindog for political ideas.

    • logicbomb@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      2 months ago

      It feels to me like payment processing has a similar function to physical currency. Like all of those security features on the bills are used to ensure the transaction is trusted.

      Point being, I’ve long thought that payment processors are essentially doing a job that should be done by the government.

      There are strange gaps where physical services have digital analogues but are completely ignored by the government.

      I don’t understand why the treasury doesn’t process payments or why the post office doesn’t issue email addresses, for another example.

      Anyways, back to the point, physical currency specifically says that it is valid for all debts. If they applied the same logic to payment processing, then this would never happen.

      • emax_gomax@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        2 months ago

        Probably because government and the people in charge of government are largely tech illiterate and being literate or seeking policy advice from literate people isn’t expected.

      • SheeEttin@lemmy.zip
        link
        fedilink
        English
        arrow-up
        0
        ·
        2 months ago

        Postal banking is a thing in some places.

        I’m not sure I want the government running those services. Like a basic one, sure, but for handling credit cards and general banking services? Nah, I don’t want the Trump administration having direct access to my purchases.

          • orclev@lemmy.world
            link
            fedilink
            English
            arrow-up
            0
            ·
            2 months ago

            The main reason is that the credit industry isn’t in the business of running an intelligence service or part of law enforcement. That said, what they are connected to is almost the same as an intelligence service, that being the advertising industry, and there’s literally nothing stopping them from selling or even being forced to give their data to law enforcement. The only reason it doesn’t happen more I’d say is just the optics of it.

            Ultimately what’s needed is a digital payment system that’s at least somewhat anonymous, but that’s an incredibly hard nut to crack. Bitcoin tried it, but largely failed to do so (and immediately got corrupted by speculators that wanted to use it as a forex instead of currency). A couple of the other crypto currencies that have come out since then have claimed to be better but I’m still incredibly skeptical that there’s any real anonymity there.

            • LwL@lemmy.world
              link
              fedilink
              English
              arrow-up
              0
              ·
              2 months ago

              Someone above linked GNU Taler which seems to go in the right direction, but I’m not sure how mature it is yet. It specifically claims to not be a new currency, so hopefully the speculation part won’t be an issue.

              • orclev@lemmy.world
                link
                fedilink
                English
                arrow-up
                2
                ·
                2 months ago

                Yes, that was me. Unfortunately much like GNU Hurd, Taler is less of a project than it is a thought experiment. It lacks a sufficient number of people pushing it to become a viable project. It exists, but as far as I’m aware it’s never been used seriously in the real world outside of some proof of concept type deployments at a university. Without a champion, ideally a major business or significant public figure, it’s likely to continue being far more conceptual than practical.

                • LwL@lemmy.world
                  link
                  fedilink
                  English
                  arrow-up
                  2
                  ·
                  2 months ago

                  I guess the closest we might be getting anytime soon then is the digital euro. Which is supposed to end its preparation phase soon, and, in spite of being government issued, promises to be private (not like ccs are remotely private anyway, so nothing lost at least).

                  As always there’s some risk of it getting changed to allow tracking later down the line, but if done correctly it could still be a big improvement over the current situation for EU citizens. If it’s successful, maybe other governments will look into similar programs.

                  I feel like ideally the digital euro project would work with GNU Taler since the goals seem to align, with the main difference being that the digital euro would be government backed. I don’t have high hopes since governments always fuck this up somehow, but I guess in the best timeline the EU is that champion (since using the same technology even with a different currency would give some trust into the concept, so it could help with finding early adopters - likely outside of the EU since I’d imagine in that scenario the digital euro would just be preferred here)

    • mic_check_one_two@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      3
      ·
      2 months ago

      Payment processing is one of those things that really should have been treated as a public utility from the start. The same way we treat water, electricity, and phone lines. But even getting the internet treated as a utility has been a losing battle thus far.

          • orclev@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 months ago

            Bitcoin is sadly a failed experiment and you’re not a luddite for pointing out its various shortcomings. I was an early adopter back when you could get an entire coin for a buck or two, but never invested much in it and lost most of what I had when one of the early exchanges imploded.

            The concept of bitcoin was great, a decentralized currency not under the control of any government or institution, but that was still reliable and pseudo-anonymous. The execution however was beyond disappointing. It was quickly commandeered by “investors” looking to gamble on something even more volatile than forex markets and ceased being able to function as an actual currency due to the wild swings in value. In order to be a useful currency something must have a relatively stable value. Additionally scammers and criminals also gravitated to bitcoin further driving legitimate businesses away from it not wanting the guilt by association. Finally it turned out that the anonymity was even easier to break than initially thought and the tax headaches involved in buying, selling, or trading in bitcoin or any cryptocurrency make it too annoying to actually use (massively compounded by its wildly fluctuating exchange rates).

  • rdri@lemmy.world
    link
    fedilink
    English
    arrow-up
    11
    ·
    2 months ago

    I kill people in GTA 5. I don’t kill people in Hentai Incest Generator 3000. Yet someone prefers to see my transaction only for the first one, citing damages to “the brand”.

    • Uriel238 [all pronouns]@lemmy.blahaj.zone
      link
      fedilink
      English
      arrow-up
      7
      ·
      edit-2
      2 months ago

      Curiously, in our society, killing is less of a taboo than sex, especially in fiction.

      Since the aughts, I feel it is a disservice we do to censor out the horror of warfare in games like Call of Duty or Medal of Honor. I haven’t seen what they did with Six Days In Fallujah (by a vet of the Iraq War who experienced Fallujah and wanted to share his experience) but we’d have more respect for the gravity of war if the tragedy and immediacy of combat was properly expressed. In the Arma series, it’s very easy to die, but it uses a similar engine used for training purposes.

      It’s our Christian values (more specifically, our Paulinian values – he thought Christians should not have sex if they can abstain entirely¹ – which has turned into taboos against sex without strict licenses, that has made our society super-prudish.

      1. Paul actually also prohibited having additional children, the end being [nigh] and all. Later biblical interpreters would have to deal with the world’s failure to end, and Christ’s failure to return in their lifetimes.

    • bitjunkie@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      ·
      2 months ago

      Hire prostitute in GTA, kill her, get money back - ✅

      Have consensual sex with character in hentai game - 😤

  • seejur@lemmy.world
    link
    fedilink
    English
    arrow-up
    10
    ·
    2 months ago

    Of course, because when everyone buy a game on steam the FIRST thing it comes to their mind is the credit card brand they used. What a load of bullock.

    FFS I don’t even remember which one of my credit card I have saved on steam.

    MasterCard can go fuck themselves. Great job saving your brand

    • dogs0n@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      4
      ·
      2 months ago

      Seriously rediculous, most people don’t even know if their card is Visa or Mastercard, nor do they care (because they dont know what they are or what they mean).

      (This is from my experience with people i know)

      • Echo Dot@feddit.uk
        link
        fedilink
        English
        arrow-up
        8
        ·
        2 months ago

        Mastercard have changed their design so that it no longer says Mastercard on it, and it’s just the two circles. I bloody hate it, MasterCard thought they were able to get away with it because they thought they had brand recognition but literally no one cares about them.

        Also they’ve been fine with porn games up until now and literally no one cared.

    • bss03@infosec.pub
      link
      fedilink
      English
      arrow-up
      2
      ·
      2 months ago

      I use Paypal and they charge my Discover (Novus network, IIRC). No MC policy issue, let me buy what I want.

        • BowtiesAreCool@lemmy.world
          link
          fedilink
          English
          arrow-up
          0
          ·
          2 months ago

          It’s purely because steam hasn’t been able to keep my login info secure for almost a decade. I’ve changed emails, passwords, both, and yet I will always get random 2FA attempts from other places. I just don’t trust them to keep my bank info safe either.

          • Darkenfolk@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            4
            ·
            2 months ago

            I’m looking at this and I am just wondering… Did you also check the computers your using?

            It’s quite a bit easier to get in the pc of a normal user than it is to get into the computers of valve, or at least that’s to hope.

          • Bytemeister@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 months ago

            Interesting. I’ve been using steam for decades and the only time my account was compromised was due to my own machine getting some malware. It was easy enough to clean up, reset password and reset all my steam sessions.

            Now my blizzard account on the other hand… I got so tired of defending it that I’ve cleared all my CC and personal info from the account and just decided to let the hackers have it. Their shit leaks bad.

      • bitjunkie@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 months ago

        Ah yes PayPal the completely benign brand that Elon was trying to shove the fact that he registered X dot com down our throats with decades ago

        e: didn’t realize it would link to that shithole

  • Echo Dot@feddit.uk
    link
    fedilink
    English
    arrow-up
    9
    ·
    2 months ago

    Oh I’m so glad that their brand isn’t being damaged. It’d be terrible if that were to happen.

  • PieMePlenty@lemmy.world
    link
    fedilink
    English
    arrow-up
    7
    ·
    2 months ago

    Why doesn’t valve simply restore games back then? Tell payment processors MC is OK with them (as evident by this statement) and tell them to come back with a reply from MC?

    • kameecoding@lemmy.world
      link
      fedilink
      English
      arrow-up
      7
      ·
      2 months ago

      Honestly, wouldn’t be surprised, they have spent god knows how much to push linux to unshackle themselves from Windows and Microsoft

    • dubyakay@lemmy.ca
      link
      fedilink
      English
      arrow-up
      4
      ·
      2 months ago

      There’s multiple steps to this sadly, including the payment gateway, processor, acquirer and this is before even Mastercard, VISA, Amex or other card companies come into the picture.

      It’s not impossible, but Valve would need to convince the card issuers that they are a valid processor and then also make deals with banks all over the world for GWs. Or they could just act like Stripe and own the full stack and bully their way through the fintech world.

      • azertyfun@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        4
        ·
        2 months ago

        They already support local payment processing schemes such as Bancontact, iDEAL, JCB, Pix, etc. A good chunk of their international customer base already isn’t dependent on the big American payment processors.

        The way towards undermining Visa/MC’s power is for more governments/Central Banks to push for indigenous alternatives which abide by local regulations rather than foreign puritanism. This is already a desirable goal for most both from a geopolitical POV (reduce American control over world finance) and a financial one (VISA/MasterCard charge outrageous transaction fees).

        American consumers are fucked whichever way things go though, it’s not like the regime is going to make a move to break up the monopoly nor to push for less censorship in media. If Valve somehow goes through with this and makes deal with all major American banks, they’ll be done just in time for the Save The Children From Pedostanic Video Games Act or whatever the fuck that will force them to purge all thought crime from their platform.

          • azertyfun@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 months ago

            Weird, either there’s some backroom drama with Interac or now might be the time for you to ask their support about it.

      • shani66@ani.social
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 months ago

        Considering valve is, basically, the gateway to a billion dollar industry, they certainly have the weight to throw around and get this done, or at least to prop up a less demonic processor. It’ll take time whatever they do, but i really hope they are doing something.

      • kboy101222@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        2
        ·
        2 months ago

        Unfortunately Taler still needs a lot of maturing, but having a distributed payment system not running on that horrendous waste of time and energy that is the block chain is promising!

      • bss03@infosec.pub
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 months ago

        I’d never heard of this before. I hope Liberapay adds support for it. I don’t think all itch.io developers would be interested. I’m not sure it quite solves all the problems that Steam has with getting payments to game publishers.

        Quite interesting; thanks for the link!

    • madcaesar@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      2 months ago

      Mastercard: We better not alienate our customers! Let’s cave to these religious lunatics from Australia.

      Mastercard: Becomes hated by gamers all over the world.

  • candyman337@lemmy.world
    link
    fedilink
    English
    arrow-up
    4
    ·
    2 months ago

    Effecting the brand?? Who in their right mine would associate them with anything but payments? That’s ridiculous

    • 9point6@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      2 months ago

      They think they’re more than a money pipe.

      A competitor to MasterCard and Visa could show up with double their combined budget and do what they do to massively disrupt this particular industry. The average Joe would not give half a shit and continue paying for stuff with whatever card their bank gave them just like they always have.

      The specific brand of payment processor a card uses is just not a thing people care about unless they have an Amex and that’s essentially because places don’t always take it.

    • Pika@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      2
      ·
      2 months ago

      Like for real, the only reason I’m associating them with these games now is because they’ve actively brought it into the limelight, so we can see that

      I wouldn’t have even thought anything of association if they hadn’t done so.

      But now, anytime I see an NSFW game on Steam, I’m immediately associating it with Visa and MasterCard due to the fact that the news is that they’re trying to get rid of those games, which I assume is not what they wanted, but you know it’s what’s happening.

    • Capricorn_Geriatric@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      2 months ago

      I associate them with religious pundites and discrimination of payments. A payment is a payment, for christ’s sake! If it’s illegal, report it to the relevant authorities.